Plain English, on purpose

The licence: one business,
one payment, yours forever.

No 40-page legal agreement. This page is the licence for sitelead's paid tools and free downloads, written the way we'd want to read it. If anything is unclear, email ln3@sitelead.co.uk before you buy.

1. What you're buying

One payment buys a licence that continues indefinitely for one business and cannot be transferred to another—one company or one sole trader. Not a licence per seat, not a licence per order, and never a subscription. The software keeps working whether or not you ever spend another penny with us.

2. What the licence is bound to

  • Self-hosted products (the Payout Splitter, the Temu Order Fetcher, the Temu Listing Manager and WooCommerce Xero Invoices) are licensed to your domain — given at checkout or set at activation. www. and the bare domain count as one, and a staging or test subdomain is included free.
  • Apps installed directly on a Mac (our label printing tools) are licensed to your business or you personally — install them on the Macs your business works from.
  • Google-Sheets products (Simple Clock In & Out with Location) are licensed to one organisation — unlimited employees, sites and managers within that business.

3. What you may do

  • Use the software for your own business, on your own server(s) or Macs, without limits on volume — orders, settlements, labels, whatever the tool processes.
  • Keep backups.
  • Move it — a genuine change of domain, server or Mac is fine. Email us with your licence key and we re-issue quickly, free.

4. What you may not do

  • Resell, redistribute, or share the software or your licence key outside your business.
  • Run it as a service for other businesses (accountants and agencies: ask about a multi-client licence — it exists precisely for you).
  • Remove the buyer identifier. Every copy includes a record of its licensed buyer so an unauthorised shared copy can be traced to the licence it came from.

5. The three-month guarantee

For three months from purchase, if the software stops doing what we said it does—because of a bug or a supported marketplace change—we fix it free. After that, fixes and new features are quoted at a fixed price.

The full policy is on the before you buy page. This guarantee is additional to your statutory rights and does not replace or limit them.

6. Refunds

Our products are digital content supplied by immediate download. At checkout you expressly consent to immediate supply and acknowledge that, once supply begins, the 14-day cancellation right under the Consumer Contracts Regulations 2013 is lost.

This does not affect any legal remedy where digital content is faulty, misdescribed or not supplied. The three-month guarantee is an additional promise, not the limit of those rights. Pre-sales questions are welcome, so email us your setup and we'll tell you whether it fits before you pay.

7. Customisations

Want it to do something it doesn't? We quote a fixed price for exactly the amendment you want — extra marketplaces, different accounting packages, custom reports or additional automation. Just ask.

8. The small print that has to exist

The software is provided for your business use. To the fullest extent the law permits, our liability is limited to what you paid for it. Nothing in these terms excludes liability or rights that the law says cannot be excluded or limited.

The software does not provide accounting or tax advice. Always review its output with your accountant. These terms are governed by the law of England and Wales. The licensor is Ourons Ltd (company number 11027868), trading as sitelead.

9. Free software — Amazon Feedback Manager

The Amazon Feedback Manager is supplied for £0, with no checkout, licence key or subscription. A verified email address is required to receive the download link. You may use and modify it for one business for as long as you want, and you may keep protected backups. You cannot transfer that right to another business.

You may not resell, redistribute or publish the package or your modified copy, remove its ownership notices, or operate it as a service for other businesses. The free software is supplied without the three-month guarantee that applies to paid products. Amazon can change how outside software connects, what permissions it needs and how approval works. Optional installation, updates and custom work may be quoted separately.