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Setup guide · Temu Order Fetcher

Connecting Click & Drop

Connect the Fetcher to Royal Mail Click & Drop, choose your usual UK postage service and enter accurate parcel weights. You can then send an approved Temu order to Click & Drop and return the tracking number to Temu when Royal Mail makes it available.

Prevent duplicate postage first. Royal Mail also offers its own Temu marketplace import. For the same Temu shop, use either that built-in import or the Fetcher—not both. Two import routes can create two postage orders for one sale.
Current limits: the Fetcher sends UK addresses only, with one package no heavier than 30,000g. It creates the postage order; you still review it, print the label and complete the end-of-day manifest in Click & Drop.

The five steps

  1. Choose one Temu import method
  2. Create the connection key
  3. Choose the service code
  4. Set weights and formats
  5. Test before the first real order
1

Choose one Temu import method

In Click & Drop, check your marketplace connections. If its built-in Temu import is enabled for this shop, disable it before using the Fetcher—or use the built-in import and leave the Fetcher connection disabled.

2

Create the connection key

Sign in to Click & Drop, open Settings → Integrations and create a Click & Drop API connection. Royal Mail calls the password for this connection a Public API key. Copy it into Connections → Royal Mail Click & Drop in your Fetcher.

Treat the key as a password. Do not email it or include it in screenshots. It stays in your own database or your own Google Secret Manager project.
3

Choose a UK domestic service code

Enter a service code available on your Royal Mail account, for example the service you normally use for tracked UK parcels. Service availability and codes depend on your contract, so copy the code from Click & Drop rather than guessing it.

4

Set item and packaging weights

Set a sensible default item weight and a separate packaging allowance. Then use Settings → SKU and parcel mappings to enter a different weight or package type for specific products. The Fetcher adds the weight of every item and the packaging, and stops orders above 30,000g.

Check the preview. A default weight is only a fallback. Accurate weights affect which services you can use and what Royal Mail charges.
5

Save and run the test

Save the key and settings, then choose Test Click & Drop connection. The test reads one order page and does not create postage. For the first real Temu order, open it, review the address, calculated weight, service and warnings, then confirm that you want to send it.

Afterwards, print the label and complete the manifest as usual in Click & Drop. The Fetcher checks Royal Mail regularly and returns the tracking number to Temu when it is available.

If the test fails

Check these three things

API key

Create a fresh Public API key and paste it without spaces.

Service access

Confirm the chosen service is enabled for your Royal Mail account.

Import method

Make sure only one Temu-to-Click & Drop import method is enabled.

Test first. Preview the first parcel.

The route creates real postage orders only after you confirm an eligible Temu order.

See Temu Order Fetcher