The Amazon Feedback Manager pulls Amazon's official 1–3★ seller-feedback report into a private dashboard on your own server. Filter it, spot unanswered feedback, open the related order and export what you need.
No checkout. No licence key. No subscription. No data sent to sitelead.
What it is
Choose UK, Germany, France, Italy, Spain, Netherlands, Sweden, Poland, Belgium and Ireland individually.
A command-line cron requests the official feedback report. It cannot edit listings, message buyers, fulfil orders or change prices.
New feedback is marked clearly. Filter by marketplace, star rating, date, text, order ID or unseen status.
Open the associated order in the right Seller Central marketplace when Amazon includes an order ID.
Export the filtered queue. Spreadsheet-formula characters are neutralised to prevent CSV injection.
If your host supports PHP mail, receive a simple count when new feedback appears—without putting comments or order IDs in email.
GET_SELLER_FEEDBACK_DATA report contains negative and neutral feedback—one to three stars. Amazon does not include four- or five-star positive feedback in this report. The Manager therefore cannot show your complete public seller rating history. See Amazon's report definition.Private by design
The dashboard, database and scheduled job are hosted by you. There is no sitelead cloud account.
LWA Client ID, Client Secret and Refresh Token use AES-256-GCM with a random per-install key stored separately from the database.
The Manager stores rating, comment, seller response and order ID. It deliberately discards rater email and raw report rows.
HTTPS-only sessions, Secure/HttpOnly cookies, CSRF protection and a temporary lock after repeated failed logins.
The scheduler is command-line only, preventing cron tokens from leaking into routine web access logs.
No analytics, telemetry, adverts or licence call-home. sitelead cannot see your credentials, feedback or usage.
Before downloading
Setup
Put the folder at a private HTTPS URL, open install.php, connect an empty database and create your login.
Enter your private app's three LWA credentials, choose marketplaces and let the read-only connection test pass before anything is stored.
Copy the exact command shown in Settings into your hosting cron panel, then run the first fetch. Amazon report jobs can take several minutes.
Price
Need help? The software is free. Optional installation, security review or custom features are paid fixed-price work—email ln3@sitelead.co.uk.
FAQ
No. Amazon's official report supplies 1–3★ negative and neutral seller feedback only. We do not scrape Seller Central.
No. It shows Amazon's reported seller response and links to the order, but it does not message buyers or submit responses.
No. The app is downloaded once and runs entirely on your hosting. It has no sitelead API, analytics or call-home function.
Amazon creates report jobs asynchronously and can take several minutes. A command-line cron is more reliable than leaving a browser tab open and does not expose a web token.
No. It is free to use within your own business, but resale, redistribution and running it as a service for other businesses are not permitted. You may keep backups and modify your own copy.
The current version is supplied free and as-is. Check this page for newer builds, or ask for a fixed-price update or customisation.
The download is ready now and the full setup guide is public.
Download freeSetup guide