The Amazon Feedback Manager pulls Amazon's official 1–3★ seller-feedback report into a private dashboard on your own server. Filter it, spot unanswered feedback, open the related order and export what you need.
Verified email required. No checkout. No licence key. No subscription. The installed app sends no data to sitelead.
What it is
Choose UK, Germany, France, Italy, Spain, Netherlands, Sweden, Poland, Belgium and Ireland individually.
A scheduled command requests the official feedback report. It cannot edit listings, message buyers, fulfil orders or change prices.
New feedback is clearly marked. Search and filter by marketplace, star rating, date, comment, order ID or whether you have already seen it.
Open the associated order in the right Seller Central marketplace when Amazon includes an order ID.
Download the filtered list. Potential spreadsheet formulas are made harmless before the file is created.
If your host supports PHP mail, receive the number of new feedback items without putting comments or order IDs in the email.
GET_SELLER_FEEDBACK_DATA report contains negative and neutral feedback—one to three stars. Amazon does not include four- or five-star positive feedback in this report. The Manager therefore cannot show your complete public seller rating history. See Amazon's report definition.Private by design
The dashboard, database and scheduled job run on your server. You do not need an account with sitelead.
The Amazon Client ID, Client Secret and Refresh Token are protected with strong encryption. Each installation has its own encryption key, stored separately from the database.
The Manager stores only the rating, comment, seller response and order ID needed for the dashboard. It does not keep buyer contact details or complete copies of Amazon's report.
Secure sign-in cookies, protection against forged form submissions and a temporary lock after repeated failed logins.
The daily check runs as a command on your server. There is no reusable link or token that could appear in browser or server logs.
The app has no analytics, adverts or licence checks and sends no usage data to sitelead. We cannot see your Amazon connection details or feedback.
Before downloading
Setup
Put the folder at a private HTTPS URL, open install.php, connect an empty database and create your login.
Enter the Client ID, Client Secret and Refresh Token for your private Amazon app. Choose your marketplaces and run the read-only connection test before anything is stored.
Copy the command shown in Settings into your hosting control panel's scheduled-tasks section, sometimes called Cron Jobs. Then run the first check. Amazon can take several minutes to prepare each report.
Price
Need help? The software is free. Optional installation, security review or custom features are paid fixed-price work—email ln3@sitelead.co.uk.
FAQ
No. Amazon's official report supplies 1–3★ negative and neutral seller feedback only. We do not scrape Seller Central.
No. It shows Amazon's reported seller response and links to the order, but it does not message buyers or submit responses.
It keeps the free download away from automated abuse and gives sitelead a genuine record of who requested it. The link expires after 24 hours and works once. Your address is not added to a marketing list.
No. After installation, the app runs entirely on your hosting and does not contact sitelead. It has no analytics or usage tracking.
Amazon prepares each feedback report in the background and can take several minutes. A scheduled command lets the app check again safely without leaving a browser tab open or exposing a reusable web link.
No. It is free to use within your own business, but resale, redistribution and running it as a service for other businesses are not permitted. You may keep backups and modify your own copy.
The current version is supplied free and as-is. Check this page for newer builds, or ask for a fixed-price update or customisation.
Verify your email to receive the free download; the full setup guide is public.
Get the free linkSetup guide